The evolution of customer service has led companies to quickly adapt to changes in users’ communication habits. In an increasingly digital environment, where immediacy and personalization are key to a satisfactory experience , Contact Centers have had to adopt new technologies to remain competitive. Today, WhatsApp is one of the most widely used communication channels globally, with…
Email Marketing is a technique that boost your concentrates communication with clients and prospects through electronic mail. Through this marketing channel, companies create. And send emails to previously select recipients who make up their database. And who are interest in their products or services. Content generating companies often send Email Marketing Campaigns to promote their…
Welcome to a new episode of Brand Loyalty our series on Branding ! In it, we will discover what brand loyalty is and why it is important to work on its development. Keep reading! The consumption of goods creates a relationship between the companies that sell or produce them and their consumers. The more involv…
If your business is looking for a platform that integrates all of your customer service interactions, you’ve probably heard about Dynamics 365 Contact Center. This Microsoft software offers multiple tools to manage and improve communication with your customers . However, while Dynamics 365 is a great option, it’s not necessarily the best option for every business. As…
Financial technology (better known financial startups as FinTech) has revolutionized the way we manage our finances, offering innovative solutions for payments, investments, loans, etc. However, these benefits come with certain risks. Cybersecurity challenges have become a pressing concern for startups and fintech companies. Despite their small size and seemingly limited resources, these companies manage vast…
The healthcare industry is experiencing a time of unprecedented transformation. Technological advances, changing patient expectations, and the growing need for more efficient care services have put Business Process Outsourcing (BPO) processes at the heart of this revolution . For companies offering BPO services in the healthcare sector, such as customer service, technical support or telemarketing, the key to…
Let’s get to know a little about the brand Librenta is the first e-commerce in learn how Argentina specialized in the sale of books in physical. Format with shipments to the entire country and the world. They began their journey by selling school books in order to facilitate the “return to school” and, little by…
Creating a company is not easy, Online Marketing but more and more people are deciding to take on this challenge. If you are one of them, don’t miss the recording of Andrea Pallares ‘ Webinar . One of the main challenges fac by entrepreneurs in the digital age is having the skills to develop an…
Online shopping has grown exponentially in how to recent years thanks to the showcase. That brands can display on social media, combined with the world of influencers. This has contributed to Visual Commerce becoming a standard in digital commerce and to consumers internalizing it as an essential part of the shopping experience. If you still…
Today we are announcing a great new ally innovation: A new Editor has been added to our platform’s traditional Editor, which is present in the templates identified as “New”. With this new tool you can easily design Emails with Artificial Intelligence and custom blocks, with dynamic content that adjusts for viewing on different devices. One…
We are always looking to improve and effort with be one step ahead to give our users optimizations that make their journey through our platform easier. In this article we will tell you how and why to use the new pre-designed flows that will make your work much simpler. Let’s see what it is about…
Just like Cyber Monday, Hot Sale is an e-commerce its impact event held by the Argentine Chamber. Electronic Commerce (CACE) that usually lasts three days. During these dates, brands have great discounts. That provide a significant increase in traffic and visits to online sales platforms or E-commerce. Since its creation, this event has had the…